Queens Water Main Break Results In NYC DEP Shutting Off Water Line

DEP Notices, Jobsite Reports
February 28, 2012

by David Balkan

water main repair
water main repair
Excavation for a water main repair

A Queens water main break recently resulted in the NYC DEP excavating and shutting off a tap connection. That left a Queens property owner with no water service for themselves and their tenants as well. Even though this call for service came in at the end of a workday Balkan Sewer And Water Main Service dispatched a Field Supervisor to the site to check on the water main break. As is stated Balkan policy the site visit was free and at no obligation. In addition Balkan has a uniform pricing policy. This uniform pricing policy is adhered to even when service is required after-hours and for an emergency water main situation.

Why was the tap connection shut by the NYC DEP?

NYC DEP tap connection
Tap connection for a water service line

In many cases the NYC DEP will excavate to determine the source of a leak if other means of determining the water leak are inconclusive. Typically listening devices are used. In this case after the excavation was made by the DEP they determined that due to the severity of the water main break that leaving the leaking water service line on and excavation open would create a dangerous condition. The DEP had no choice but to close the wet tap connection and backfill the excavation.

How was this Queens water main break handled?

water main repair
Work in progress
water line repair
The completed repair
Road work
Proper backfill and compaction
  • Balkan Sewer And Water Main Service uses a ‘Uniform Pricing Policy’  enabling this Queens property owner in distress received the best price possible, regardless of the fact that they had an emergency situation.
  • A full water main crew arrived on site at 7:30 AM and had the water main repair complete, and water service restored before 12 Noon. Balkan uses approved brass fittings and domestic K copper – An assurance of a high quality and long-lasting repair.
  • All wet and unsuitable soil and debris was trucked away. Clean and dry backfill material was brought to the site and used to fill the hole and make sure it would never sink – Balkan has in-house quality assurance.
  • The roadway was permanently restored within 24 hours of completion of the water main repair by Balkan’s in-house paving crew.

Why choose Balkan Sewer And Water Main Service?

NYC Sewer ContractorWhen you have a Queens water main problem, or a main water line or sewer problem in any borough of NYC, Balkan is your one-stop-shop.

  • A 48,000 square foot facility containing any material, tool, truck, or piece of equipment to handle any nature of sewer or water main repair problem.
  • The most competitive and uniform pricing in the NYC sewer and water main industry.
  • An unparallelled level of service from the most experienced team of professionals in NYC.
  • From 1952 to 2012 – Over 60 years of continuous operation under the same family name.
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David Balkan

David Balkan is the CEO of Balkan Sewer And Water Main, the largest and most trusted service in New York City. David is extremely active in various NYC plumber organizations being the Chairman of the Subsurface Committee in the Master Plumbers Council, and Vice President of the Subsurface Plumbers Association. In addition David’s expertise is respected by officials of New York City agencies such as the NYC DEP, NYC DOB, and the NYC DOT. He frequently provides valuable input on a variety of industry related matters.

Dave Balkan

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